Surrey Care Record
Sharing your information to improve your health and care
The Surrey Care Record is a local, digital shared care record for health and care professionals across Surrey Heartlands. It allows the secure sharing of your health and care data between authorised health and care professionals for the purposes of delivering safer, quicker, more personalised and more coordinated local health and care services.
Benefits for your Care
Our shared care record will avoid the need for you to re-tell details of your health and care journey with each care professional you meet. Instead, organisations using the Surrey Care Record will have access to the necessary information to better understand your circumstances and any services you have received, and prevent unnecessary conversations and duplication of tests.
Through the wider secure sharing of information, important details such as allergies, medications, diagnoses and treatments can be shared appropriately to inform the care you receive.
By using secure electronic systems, your information is held and shared more safely than the traditional methods of letters, forms, faxes and phone calls. It ensures that staff with appropriate authorisation have access to your information, that care details are kept up-to-date and accurate, and reduces the risk of errors and delays to your care.
Data Sharing and Privacy Notice
Only authorised care professionals with a legitimate relationship to the care you receive will be able to access the parts of your shared care record that enable them to deliver your care. Only approved staff can log onto the Surrey Care Record and all access is logged.
All organisations involved with the Surrey Care Record are legally required to explain how, why and with whom they share your health and care information, through a privacy notice. You can view a list of all participating health and care organisations, which includes links to their online privacy notice pages.
Please see the Surrey Care Record Privacy Notice for further detail about how personal data included in the shared care record is used and protected. The Privacy Notice also provides information on how individuals can exercise their rights with respect to data shared via the Surrey Care Record.
Right to Object
You also have the right to object of sharing of your data via the Surrey Care Record. However, the NHS strongly recommends the sharing of data and real world experience demonstrates that it leads to higher quality and safer care. An objection to sharing your information will mean that your data will not be shared for any kind of direct care, including extended hours GP access and emergencies. If you do wish to object, you should therefore contact your GP practice and the other organisations involved in your care and understand what it means for you.
Working with Thames Valley and Surrey
The Surrey Care Record is also contributing to the wider health and care strategy across the wider Thames Valley & Surrey region, which will eventually lead to improved cross-border sharing of information, joining up health and care services people receive outside of their local area. For more information, please visit the Thames Valley & Surrey Local Health Care Record website.
To know more about the Surrey Care Record, please visit our Frequently Asked Questions (click on the Surrey Care Record tab).
You can also download our Public Information Leaflet.
An easy read version of the leaflet is available here.
If you have further queries, please write to us at firstname.lastname@example.org
“The Surrey Care Record brings Surrey into the digital 21st century. It means care will be able to flow between organisations and people will only have to tell their story once. All access to the Surrey Care Record is subject to review and approval to ensure all access remains appropriate and will support the direct care of individuals.”
Dr. Andrew Sharpe
GP Lead for the Surrey Care Record
Chief Clinical Information Officer for Surrey Heartlands