Surrey Heartlands and Kent Surrey and Sussex Academic Health Sciences Network have hosted a visit by a group working in community health and care in Singapore. This was part of a study trip to explore best practice in care integration and effective population health management.
The visitors went to the Bedser Hub in Woking community hospital where Dr Liz Lawn, Clinical Director, Locality Hubs, told them about the innovative North West Surrey Locality Hub service which provides care, support and information for older people with frailty and/or long term conditions through an integrated team with physical health, mental health and social care staff.
This innovative, multi-disciplinary model has received local and national praise for the benefits it has delivered for patients and the local health system overall and is a great example of integrated care commissioning.
Later the group visited Royal Surrey Hospital in Guildford where Sarah Scales, Head of Quality Improvement, explained how they are including stakeholders in designing innovative solutions to improvements in care and also how it fits with the wider Integrated Care System/Integrated Care Partnership agenda.
At a networking lunch Peter Carpenter and Naomi Garnett from Kent Surrey Sussex AHSN led a discussion on the Surrey Heartlands devolution model, what it means in practice and the partnership between KSS AHSN and the Surrey Heartlands Integrated Care System in developing and supporting the Academy, an enabling network supporting innovation and change. They also discussed the work Surrey Heartlands has done on citizen co-design and citizen panels.
Ms Evelyn Tan, Community Health Operations manager from the Tan Tock Seng Hospital said: “We had such a meaningful conversation with everyone and there are many areas that we wished we had more time to discuss. I wish that one day we could have the honour to host your team in Singapore and share our journey in integrating Health and social care services in the central region of Singapore that we are serving.”
Peter Carpenter and Naomi Garnett will be linking up with the Singapore delegation’s ‘Centre of Healthcare Innovation’ and will be exploring more opportunities to exchange knowledge.